Privacy Policy
Our Commitment to Your Privacy
Window Depot Canada ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or submit a contact form.
Quick Summary: We only collect information you voluntarily provide through our contact forms. We do not sell or share your data with third parties. We use it solely to respond to your inquiries and provide quotes.
Information We Collect
We collect information you voluntarily provide through our contact forms, including:
- Your name
- Email address
- Phone number
- Project details (window type, location, timeline)
We do not collect sensitive personal information such as financial data, social insurance numbers, or health information. We also do not sell, rent, or share your information with third-party marketers.
How We Use Your Information
We use your information solely for the following purposes:
- Responding to your inquiries and quote requests
- Scheduling in-home consultations and measurements
- Providing follow-up communications related to your project
- Sending appointment reminders or installation updates
We will never use your contact information to send unsolicited marketing communications unrelated to your window or door project.
Google Ads & Analytics
We use Google Ads conversion tracking and Google Analytics to understand how visitors interact with our website. These tools may collect anonymized data about your visit, including:
- Pages visited and time spent on site
- General geographic location (city-level, not precise address)
- Device type and browser information
This data is aggregated and anonymized. It helps us improve our website experience and ensure our advertising reaches homeowners who genuinely need window and door services. For more information, please see Google's Privacy Policy.
Data Security
We implement industry-standard security measures to protect your personal information:
- Our website uses HTTPS encryption to secure data transmission
- Contact form submissions are sent securely to our internal systems
- Access to customer data is restricted to authorized Window Depot Canada staff only
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data (where applicable)
- Opt out of future communications at any time
To exercise any of these rights, please contact us using the information below.
Contact Us
If you have questions about this Privacy Policy, how we handle your data, or if you wish to update or remove your information, please contact us:
Window Depot Canada
Email: info@windowdepotcanada.com
Phone: 416-554-6756
Showroom: 4300 Bathurst Street, North York, ON
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.
Last updated: July 2026